HLT57715
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Get your Course GuideThe Diploma of Practice Management (HLT57715) is designed for professionals who can drive change. This is the course for you if you have good listening skills, are resourceful and proactive, and can offer patience and empathy in complex situations. Many of those already working in the healthcare industry can benefit from a course in practice management to upskill into a senior-level position.
As a constantly evolving industry, the health sector demands professions that are proactive, resourceful, and versatile, with the interpersonal skills to create a positive culture, nurture employees and drive change. The healthcare sector needs great Practice Managers to build and lead teams, effectively driving improvements and stepping up to be a key decision-maker – all while maintaining patient satisfaction and outcomes and delivering excellence in healthcare.
The Diploma of Practice Management at the College for Adult Learning is a nationally accredited course designed to help you develop and showcase these skills, opening up new opportunities and improving your career trajectory. This qualification will arm you with the necessary skills to succeed in the challenging and ever-changing health sector. You will develop in-demand skills, including detailed procedural, clerical, and financial knowledge, and leadership skills such as delegation and dispute resolution.
With the flexible learning journey at CAL, conveniently study at your own pace, with a generous 24-month enrolment period and no scheduled tutorials to attend. Gain a nationally recognised qualification with the freedom to study when you choose.
Partnering with our Learning Coaches for one-on-one support, we’ll guide you through the course and provide you with the keys to your own success.
Get started today and try us out risk-free for 30 days*.
TIMEFRAME
Part-Time: Approx. 16-18 months
Full-Time: Approx. 12 months
Generous 24-month enrolment period
PAYMENT OPTIONS
Flexible Plans: Starting from just $69/wk
Upfront Discount: Only $4995*
Save up to 7.1%** when you pay a $1495 upfront deposit
UNITS
Core: 15 Units
Content created in partnership with industry leaders
As a result of completing your Diploma of Practice Management, you’ll be able to confidently apply a range of core people management skills and strategies, based on the following accredited units of competency:
There are 15 required units of competency.
| CODE | UNIT NAME |
|---|---|
| BSBOPS505 | Manage organisational customer service |
| BSBTWK502 | Manage team effectiveness |
| BSBOPS502 | Manage business operational plans |
| BSBHRM522 | Manage employee and industrial relations |
| BSBFIN501 | Manage budgets and financial plans |
| BSBOPS504 | Manage business risk |
| BSBLDR522 | Manage people performance |
| BSBSUS511 | Develop workplace policies and procedures for sustainability |
| HLTWHS004 | Manage work health and safety |
| BSBMED301 | Interpret and apply medical terminology appropriately |
| BSBINS501 | Implement information and knowledge management systems |
| CHCDIV001 | Work with diverse people |
| CHCLEG003 | Manage legal and ethical compliance |
| HLTADM004 | Manage health billing and accounting system |
| HLTINF003 | Implement and monitor infection prevention control policies and procedures |
This means you can choose to study on a more intense time schedule, or just fit it around your lifestyle when you can.
The course can be completed in as little as 12 months with a full-time study load or in 16-18 months on a part-time study load, but we allow a generous 24-month standard course enrolment duration.
We provide engaging tutorials, industry-relevant assessments and work-ready learning outcomes.
Depending on your current skills and amount of experience you have, you may qualify for Recognition of Prior Learning and be eligible for course acceleration.
With a strong foundation in administration and managerial skills, the most common career advancement path for Practice Managers is the role of Business Manager, attracting salaries of up to $130,828 and leading into higher managerial and executive roles within the business.*
In order to succeed in our online qualifications, our students are required to:
The required level of competency in English language, literacy and numeracy skills for Diploma and Certificate IV qualifications is ACSF Level 3. To ensure you have the ACSF skills necessary to commence study with us, you may be required to completed a language, literacy and numeracy test if English is not your first language and you do not hold any nationally recognised Australian qualifications.
Upon enrolment, all students will also be assessed over time by their learning coach for their language, literacy and numeracy skills. Where these levels fall below the requisite ACSF standard for the qualification, the coach will advise the student of the remedial options open to them. This may involve additional support or withdrawal of enrolment and refund of fees paid.
Please refer to the relevant CAL Policies and the Student Handbook for full details of the entry-level requirements procedure.
You will need regular access to a laptop or desktop computer with the following:
You will also need regular access to a laptop, desktop computer or device with an adequate camera to undertake video calls for assessments as required. Typically, we recommend using a laptop or desktop computer with the latest version of Chrome. Please check to ensure your device/s align with the system requirements for our major services:
As part of your course, it is compulsory to undertake and provide third-party evidence for some assessments in an eligible industry workplace. Students will be required to have access to your own eligible workplace, or an eligible host workplace, to successfully complete their qualification. If you are not in an eligible workplace, you must source your own host workplace that meets the requirements for the course.
Eligible workplaces will exhibit:
If you have extensive experience in the industry with a high level of knowledge, competency and ability, you may be eligible for RPL.
This process may enable you to get unit credits for competencies you’ve already demonstrated so you can fast-track your qualification.
Learn more about Recognition of Prior Learning here or contact us to see what you might qualify for.
At The College for Adult Learning, we understand that not all students are in a position to pay for their studies upfront. For this reason we offer flexible weekly or monthly payment plans that can suit any lifestyle or budget.
| Payment Plan | Payment Amount | Payment Plan Length | Total Amount Paid |
|---|---|---|---|
| Discounted Upfront Fee* | $1495 + $205.88/mo | Upfront Deposit + 17 Months | $4995 |
| 52 x Weekly Payments | $103 | 52 Weeks | $5356 |
| 26 x Fortnightly Payments | $206 | 52 Weeks | $5356 |
| 12 x Monthly Payments | $440 | 12 Months | $5280 |
| 78 x Weekly Payments | $69 | 78 Weeks | $5382 |
| 39 x Fortnightly Payments | $138 | 78 Weeks | $5382 |
| 18 x Monthly Payments | $298 | 18 Months | $5364 |
*Please note: The College for Adult Learning’s obligations as an RTO include taking actions to protect your fees. These protections exist to ensure that you can enrol with confidence. The principal protection which is provided to you is a pre-paid fee limit; CAL will never require you to pay more than $1,500 in advance and will never allow your advance payment balance to rise above $1,500.
The Diploma of Practice Management (HLT57715) is a qualification for professionals in the healthcare industry pursuing higher management roles or formalising their experience. With a practice management course, you can throw your hat in the ring for rewarding management roles within all facets of healthcare and public administration. This practice management course is a Nationally Recognised qualification in Australia and internationally respected. The diploma in practice management teaches in-demand technical skills in managing compliance, work health and safety, infection prevention control, managing operational plans and budgets, managing people and employee relations, developing policies and procedures and more. Healthcare professionals undertaking this course will develop essential soft skills in customer service, working with diverse people and more.
The Diploma of Practice Management (HLT57715) can take approximately 12 months to complete if studying full-time. The duration of your qualification is also dependent on how many hours you put in each week to study. At CAL, our students are offered a generous 24-month self-paced enrolment period to complete their online practice management diploma qualifications.
You can complete the practice management diploma online with the right training provider to become a successful practice manager. Studying online means no compulsory classes and the freedom to study on your terms. Studying the diploma of practice management online is ideal for working professionals who need to fit study around their busy lifestyle. Make your way through the units with clear tutorials, supporting content, as well as regular activities and quizzes to test and strengthen your learning along the way.
To become a skilled practice manager in Australia, the Diploma of Practice Management (HLT57715) is the best career step to take as it teaches the right technical skills and know-how, paired with the essential soft skills necessary for a rewarding career in practice management. After completing a fundamental qualification like an online compliance diploma, many professionals pursuing higher-level roles undertake a leadership diploma to further develop management skills, or a quality auditing diploma online to refine auditing skills. The addition of either of these qualifications is key to standing out in a competitive job market as a capable practice manager.
Pursuing a career in practice management is a rewarding career choice, and there’s an increase in demand for qualified candidates. Practice managers are highly sought after with their overarching skills in managing the day-to-day running of a clinic, dealing with people and wearing many different hats within their role. Practice managers look after HR processes, budgets, marketing, team management, WHS compliance and so much more. Practice managers can expect to earn around $89,000 for annual average salaries (Job Outlook).
When working in a large clinic or healthcare practice, Senior Medical Receptionists and Supervisors have a series of responsibilities including team management, running an effective reception, overseeing filing and booking systems and more. Senior Medical Receptionists and Supervisors earn an average annual salary of approximately $58,000 (Seek).
Business managers have a leadership role within healthcare practices and focus on the strategic direction of the business. Working alongside practice managers and senior medical supervisors, business managers ensure day-to-day operations in the practice are aligned with long-term growth strategies. Business managers will support the practice manager in their role and can expect to earn a starting average annual salary of $78,000 (Job Outlook).
Practice manager roles are in high demand, with job growth predicted to grow by 9% over the next five years (JobOutlook, 2019). Post-2020, the healthcare industry and businesses operating in this sector need to ensure all compliance and practice operations are more efficient and safer than ever before – this is where practice managers come in and play a vital role.
You can pursue many roles and a rewarding healthcare career with a practice management diploma. Sectors like medical, dental, chiropractic, rehabilitation, aged care and more all seek qualified and skilled practice managers to ensure the efficient running of the organisation. The Diploma of Practice Management (HLT57715) provides the ability to develop a well-rounded skillset in work health and safety, compliance, human resources, administrative and operational abilities which can prepare you to move into job roles like Senior Medical Receptionist/Supervisor, Office Manager or Practice Manager. By completing this practice management qualification online, you can continue to work in your current job role whilst upskilling with these skills to further your career.
With a Diploma of Practice Management (HLT57715), you can work in health care and social assistance practices, including medical, dental, chiropractic, rehabilitation practices, mental health services, veterinary clinics, and the aged care industry.
The average salary for a qualified Practice Manager is $89,000. Studying a Diploma of Practice Management (HLT57715) leads to a satisfying and financially rewarding career in the health industry.
The Real Outcomes Guarantee is part of our ongoing work to support you as you take the next step in your career. Our team, assessments and feedback are all focused on helping you in your career, not just passing your course.
Our Learning Coaches are industry veterans and supportive mentors who will help you complete your studies. Their assessment feedback is designed to reflect on-the-job and industry expectations, giving you more than just a competent result.
As you complete your studies, our Career Coach and Career Success Package are available to you, providing complimentary resume and cover letter feedback, complimentary 30-minute consultations and access to a suite of career management topics, tools and resources to help you achieve your goals.
Adding a nationally accredited qualification to your arsenal will show potential employers that you’re serious about succeeding in practice management.
You’ll study standardised, industry-relevant units that will encourage you to apply your knowledge and learning into real world situations and gain real, job-ready skills.
Awarded by the Australian Government, this Diploma is recognised and respected nationally so there’s nothing left standing in your road to success.
Study a Practice Management Diploma online and qualify for a range of roles in the health sector, including Medical Receptionist, Senior Medical Receptionist, Healthcare Administrator, Practice Manager, or Business Manager. Graduating with an accredited Diploma of Practice Management will help you leverage your skills and experience to work in a range of practices within the health care and social assistance sectors, including:
Practice Management is a growth industry. The demand for Practice Managers who can create supportive and welcoming environments, share progressive ideas, and liaise professionally with clients and colleagues alike has never been higher.
Being a Practice Manager is more than just accounts and administration tasks. A highly regarded Practice Manager has thorough planning skills, is organised, flexible, adaptable to change, has excellent communication skills, and leads the practice in meeting the needs of their clients.
Other skills needed to excel in practice management include:
This course aims to hone your skills and help shape you to become a competent, confident and qualified Practice Manager.
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By enquiring, you will be contacted by a Learning Consultant and receive emails with information about our courses and career paths. You can unsubscribe at any time and we will never sell or give away your information.
