BSB50120

Diploma of Business (Records and Information Management) (Specialising in Health Administration) (BSB50120) Online

  30 Day Risk-Free Guarantee

  Unlimited One-on-one Support

  100% Flexible Online Learning

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Take your Health Administration career to the next level

The Diploma of Business (Records and Information Management) (Specialising in Health Administration) (BSB50120) offers a broad range of skills for development in areas of business administration, record keeping, and workplace organisation, specialising in health administration. This diploma will prepare you for a variety of leadership roles in health information management.

You’ll strengthen your ability to manage health billing, accounting and records systems with general business management skills including policy development and budgeting, preparing you to move into a leadership role within health information management or medical practice. This course will help you to run day-to-day operations smoothly, understand the various components of records management for medical administration, and lead your team to success.

After completing the course, you’ll have the knowledge to manage medical records to ensure they are accurately documented and patient confidentiality is maintained, as well as the ability to effectively communicate and engage a range of stakeholders at all levels to achieve positive outcomes for the business. You’ll also gain key skills in billing, invoicing, compliance with WHS policies and procedures to ensure a safe working environment.

Plan your study around your work and life – not the other way around. With no scheduled classes or tutorials to attend, you can study at your own pace, and complete the Diploma in your own time. Start putting your learning into practice almost immediately, with workplace-based assessments, and course content designed for the modern workplace.

Partnering with our Learning Coaches for one-on-one support, we’ll guide you through the course and provide you with the keys to your own success.

Get started today and try us out risk-free for 30 days*.

  • 100% online, self-paced study,
  • Study for how long you want, when you want,
  • Fit your study time around your lifestyle – not the other way around,
  • No need to attend scheduled classes or tutorials,
  • No strict or unreasonable deadlines to meet,
  • Payment plans that can be tailored to your budget,
  • Generous 24-month enrolment period, with free course extension and deferral options.

Real Outcomes Guarantee (Ribbon)

Real Outcomes Guarantee

  • 96% of our students surveyed said they achieved their study goal - you can too.
  • Our commitment to helping you achieve real-world results.
  • Receive two FREE short courses for furthering or achieving your goals.
Nationally Recognised Training
Australian Qualification Framework

TIMEFRAME

Part-Time: Approx. 14 -16 months
Full-Time: Approx. 12 months

Generous 24-month enrolment period

PAYMENT OPTIONS

Flexible Plans: Starting from just $51/wk
Upfront Discount: Only $3495*

Save up to 11.9%** when you pay a $1495 upfront deposit

UNITS

Hand-selected: 12 Hand-selected Units

Content created in partnership with industry leaders

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Course Details

Units

Get job-ready with industry relevant units designed to help you succeed

As a result of completing your online Diploma of Business (Records and Information Management) (Specialising in Health Administration) (BSB50120), you’ll be able to confidently understand and apply the most appropriate procurement strategy for your business. We’ve hand-selected these 12 units to align your skills with industry expectations.

CODE PROGRAM
BSBXCM501 Lead communication in the workplace
BSBCRT511 Develop critical thinking in others
BSBOPS503 Develop administrative systems
BSBSUS511 Develop workplace policies and procedures for sustainability
BSBMED301 Interpret and apply medical terminology appropriately
BSBINS501 Implement information and knowledge management systems
BSBINS512 Monitor business records systems
BSBOPS501 Manage business resources
BSBINS513 Contribute to records management framework
BSBINS601 Manage knowledge and information
HLTADM004 Manage health billing and accounting system
BSBFIN501 Manage budgets and financial plans

Duration

Our courses are 100% online and are self-paced.

This means you can choose to study on a more intense time schedule, or just fit it around your lifestyle when you can.
The course can be completed in as little as 12 months with a full-time study load or in 14 -16 months on a part-time study load, but we allow a generous 24-month standard course enrolment duration.

We provide engaging tutorials, industry-relevant assessments and work-ready learning outcomes.

  • Complete the course your way – at your own time, pace and convenience
  • You win from the start with no classes, no rush hour dash or parking hassles
  • Tutorials are easily navigated and the order can be adapted to your priorities
  • Unit quizzes serve to demonstrate knowledge obtained
  • You receive a personal learning plan and regular feedback and personal assistance from our experienced facilitators
  • Learning occurs on the job and you can apply your knowledge while you study for immediate results

Depending on your current skills and amount of experience you have, you may qualify for Recognition of Prior Learning and be eligible for course acceleration.

Study pathways

Get ahead in your career with:

There are more options for career advancement available after securing a Diploma of Business (Records and Information Management) (Specialising in Health Administration). Many students choose to complete a Double Diploma or go onto complete further study such as:

Entry and study requirements

Workplace requirements

As part of the unit HLTADM004 Manage health billing and accounting system, it is compulsory to undertake and provide third-party evidence for some assessments in an eligible industry workplace.

You will be required to have access to your own eligible workplace, or an eligible host workplace, to successfully complete this unit.
If you do not have access to an eligible workplace, please speak to our friendly Learning Consultants about tailoring your course structure to remove the workplace requirement and match exactly what you need.

Study requirements

In order to succeed in our online qualifications, our students are required to:

  • Be 18 years or older at the time of registration
  • Demonstrate the required level of competency in English language, literacy and numeracy skills

The required level of competency in English language, literacy and numeracy skills for Diploma and Certificate IV qualifications is ACSF Level 3. To ensure you have the ACSF skills necessary to commence study with us, you may be required to completed a language, literacy and numeracy test if English is not your first language and you do not hold any nationally recognised Australian qualifications.

Upon enrolment, all students will also be assessed over time by their learning coach for their language, literacy and numeracy skills. Where these levels fall below the requisite ACSF standard for the qualification, the coach will advise the student of the remedial options open to them. This may involve additional support or withdrawal of enrolment and refund of fees paid.

Please refer to the relevant CAL Policies and the Student Handbook for full details of the entry-level requirements procedure.

Technical requirements

You will need regular access to a laptop or desktop computer with the following:

  • An adequate and reliable internet connection,
  • At least the equivalent of Microsoft Office or Office for Mac, with word-processing capabilities and spreadsheets,
  • A PDF Reader installed,
  • Full permissions to install and access third-party software as required.

You will also need regular access to a laptop, desktop computer or device with an adequate camera to undertake video calls for assessments as required. Typically, we recommend using a laptop or desktop computer with the latest version of Chrome. Please check to ensure your device/s align with the system requirements for our major services:

  • Brightspace D2L – Our Learning Management System (LMS) platform
  • Zoom – Our video call platform
  • Respondus – Our quiz assessment platform
  • Vidyard – Our video embedding platform

Recognition of Prior Learning (RPL)

Get credit for demonstrated skills and knowledge

If you have extensive experience in the industry with a high level of knowledge, competency and ability, you may be eligible for RPL.
This process may enable you to get unit credits for competencies you’ve already demonstrated so you can fast-track your qualification.

Learn more about Recognition of Prior Learning here or contact us to see what you might qualify for.

Fees and payment options

CAL Offer flexible payment plans to suit any budget

At The College for Adult Learning, we understand that not all students are in a position to pay for their studies upfront. For this reason we offer flexible weekly or monthly payment plans that can suit any lifestyle or budget.

Payment Plan Payment Amount Payment Plan Length Total Amount Paid
Discounted Upfront Fee* $1495 + $117.64/mo Upfront Deposit + 17 Months $3495
12 x Monthly Payments $320 12 Months $3840
52 x Weekly Payments $74 52 Weeks $3848
18 x Monthly Payments $220 18 Months $3960
78 x Weekly Payments $51 78 Weeks $3978

*Please note: The College for Adult Learning’s obligations as an RTO include taking actions to protect your fees. These protections exist to ensure that you can enrol with confidence. The principal protection which is provided to you is a pre-paid fee limit; CAL will never require you to pay more than $1,500 in advance and will never allow your advance payment balance to rise above $1,500.



**In conformance with the protections and to make our course fees more accessible to our students, you will only be required to pay $1495 at the time of registration, with a $117.60 recurring monthly payment debited for the next 17 months, equalling a total payment of $3494.88 - saving you up to 11.9% off the normal payment plan fees.

FEE-HELP and VET Loans

In order to maintain the high quality training we’re so proud of, we are not affiliated with FEE-HELP schemes or VET Student Loans, and remain a Fee For Service provider. We understand the financial pressure and concerns that come with undertaking study, so we keep our prices highly competitive and offer flexible payment plans to suit all budgets and lifestyles. Don’t hesitate to contact us on 1300 907 870 to discuss a flexible plan that suits your budget

Frequently asked questions

How to become a Health Administration Records manager

To become a health administration records manager, you’ll need to achieve a qualification such as the Diploma of Business (Records and Information Management) (Specialising in Health Administration) (BSB50120). This career path can take graduates into areas such as clinical healthcare, research, government policy and private health.

What does a Health Administration Records manager do?

Record keeping in health administration requires effectively organising and safeguarding sensitive healthcare information. Records managers in this field must ensure that records are available to clinicians or other healthcare workers when required, prioritising accuracy and complying with legal requirements with regards to privacy. Health administration records managers need to consistently audit records, revise recordkeeping policy and ensure that any administrative systems are effective and current.

Do you need a qualification to be a Health Administration Records Manager?

Records management is a highly skilled position, requiring qualifications such as a Diploma of Business (Records and Information Management) (Specialising in Health Administration) (BSB50120). Healthcare records are sensitive, being governed by specific privacy legislation and records managers must be fully aware of their obligations. 

Recordkeeping in this field requires a thorough knowledge of administrative systems in order to ensure reliable access to records, particularly in a clinical setting. Studying a course in records management provides future health administration records managers with the skills required for a successful career.

  • 74.6%

    % of managers with at least a Diploma qualification

College for Adult Learning
4.2
Based on 257 reviews
Lauren Garra
Lauren G.
09:09 25 May 23
I started with CAL last year and it has been such an amazing experience. I started as a nervous student, not sure really what I had gotten myself into!I definitely could not have gotten this far without the help and support of the coaches, but one coach in particular has made such a huge impact on my studying and that wonderful coach is Roma. Roma has always been my best advocate. She mentors me in so many ways.Roma encourages me to stay on track and progress with my units, when sometimes all I want to do is give up.Roma is kind, empathetic, a very good listener and overall just a beautiful human!Roma has a wealth of knowledge and I know I can always count on Roma to support and mentor me when I'm stuck. I don't just consider Roma to be my coach, I also consider her to be a lifelong friend. When I have hit a roadblock with a unit, I can always count on Roma to guide me through and coach me in ways of encouraging me to re-think and reconsider the situation of the case study and this always opens up a new way of thinking and allows me to feel more confident within myself to get me back on track and back into my studying.Roma, I honestly cannot thank you enough. You have become such an inspiration to me and make me feel so confident within myself. I couldn't have made it as far as I have without you.Thank you xx
Komoka Kanguya
Komoka K.
06:19 25 May 23
Excellent Learning Platform
Kirisome Auva'a
Kirisome A.
08:11 22 May 23
Roma has been very helpful in my studies! She’s able to make things clear and provide me guidelines towards completing assessments.
Mildred Rungassamy
Mildred R.
02:27 15 May 23
It took me 2 years 4 months to complete my double diploma.. there were times where O thought I wasn’t going to make it 😟.I had Marissa a coach and she was always very helpful. Available when I needed coaching or simulations done. The online chat helped a lot in getting my next unit unlocked and helping with my queries.I can highly recommend studying with the team at CAL!Thanks for everything
Tsholofelo Matemotja
Tsholofelo M.
12:33 13 May 23
I have been seeing different post about Mrs Sandra Billy platform everywhere and a lot of traders keep on saying reach out to her, I eventually did and it turns out to be legit.I did an initial investment of $1000 and I received a surprised profit of $12,250 after 6days of trading, I followed her instructions with which i invested and within a week I got back my profit, I started seeing good results. Last week l made a successful withdrawal. Just stop worrying she will help you out. Thank you very much Mrs Sandra Billy .I would advise anyone seeing this post to contact her, I m responsible for the content I post here on Facebook, I m so serious about this you can inbox her directly via:Email:[email protected]: +1 (512) 893-1587
Anju Moudgil
Anju M.
05:12 12 May 23
CAL staff is as very supportive and helpful in my journey towards Mgmt. training.I recommend it to all those who wish to progress their career in Leadership and Mgmt.
Natalie Milinkovic
Natalie M.
14:16 10 May 23
I was initially hesitant when enrolling for CAL for Double Diploma of Practice Management & Leadership. I have no regrets meeting my coach Roma. I have never been keen with online study, as personally I prefer face-to-face learning but with a full-time job, I have found studying with CAL to be more practical with my busy schedule. I would highly recommend Roma to any new students. She is a delight to coach with, she has an aura that's approachable and she is very patient. She is a very encouraging mentor & very professional on giving advice.
Megan Schmid
Megan S.
23:39 05 May 23
I Enjoyed the course with CAL. I completed the double diploma of business and leadership management.The course details supplied great knowledge and the experienced assessors provided valuable and expert support.I will be recommending the company to organisations.
Sugandha Tiwari
Sugandha T.
10:22 04 May 23
I am very happy with all my interactions with College for adult learning . My requests have been kindly considered and concerns have been timely addressed. I feel relieved to have coaches and assessors like Kerri, who generate confidence in me and always positively support me in my journey as an adult student, who is making a career change
Louise Keohane
Louise K.
04:40 04 May 23
I am currently enrolled in the Diploma of Leadership Management, The learning materials and assessments are informative and relevant. The coaches are supportive, provide feedback and great at ensuring the knowledge is applied ready for any Workplace. Great Communication, between coaches, other online students and assessment results. I am looking forward to continuing my Diploma with The College of Adult Learning.
Rita Lavender
Rita L.
02:12 04 May 23
I found studying with CAL was a rewarding experience. I was able to study from home with access to friendly staff and trainers when needed. The learning platform was easy to navigate and the information provided was current and relevant to industry requirements.
Lindi Lamprell
Lindi L.
21:43 23 Apr 23
The college of Adult Learning have been a delight to deal with. Always supporting and assisting me to navigate through my course while working full time with 3 children.All of the coaches have been amazing but a special shout out to Marissa for consistently going above and beyond to help me and nothing was every an issue.Highly recommend The College Of Adult Learning.
Melissa Smith
Melissa S.
04:23 15 Apr 23
Marissa a coach, Was always a pleasure to talk to, she helped me navigate through the changes of the upgrade and supported me through the simulation of each unit.
lennor moutsos
lennor M.
21:46 11 Apr 23
Great experience with CAL! Materials easy to understand and use, workload and expectations appropriate for our busy working lives, and most importantly, great professional staff always available only a call away, when support required or just for an encouraging chat. The assessor/coach I dealt almost exclusively with, Marissa, has been absolutely fantastic throughout, with advice, coaching, encouragement and support, which I greatly appreciated, especially around the halfway mark, when completing this 2-year course seemed so far away at times! With perseverance and great support, I completed the course and am already thinking about the next one!
Hollie Waller
Hollie W.
04:33 04 Apr 23
Friendly, helpful and encouraging coach. Enjoyed the topics and building my foundation of HR
Rohan Marsh
Rohan M.
09:43 02 Apr 23
CAL have been fantastic with their support the coaches have been extremely helpful and supportive. I strongly recommend CAL & would do another course with them.
Kristen Hain
Kristen H.
01:42 30 Mar 23
Having just completed a Double Diploma of Human Resources Management and Business (Operations) i cannot recommend CAL highly enough.Marissa in particular has been an amazing support throughout my learning experience. Her knowledge and guidance are a valuable asset to CAL.I would recommend CAL to anyone looking to further their education.
Lauren Yarrall
Lauren Y.
05:44 29 Mar 23
This rating is purely based on my experience with Marissa. I was very grateful to have her as my coach as she really understood my needs as an adult learner. I found a lot of the content difficult to decipher but she kept me calm and took a realistic approach to the assessments, much more than what anyone else at the college did. I appreciated her quick responses to all of my submissions and her encouragement when I just wanted to give up.
Emma Rogers
Emma R.
02:01 19 Mar 23
Just wanted to share that studying with CAL was just fantastic. Great support from Assessors, especially a shout out to Marissa Litonjua, who help me gain confidence in myself. Her advice, experience and teaching way really helped me to progress through my course. Along with hard work and support help me succeed to complete my double diploma. Thanks again CAL team. Emma Rogers
Sara Thomson
Sara T.
03:33 12 Mar 23
Recently I completed a double diploma of business, management, and leadership at CAL. My teacher, Marissa Litonjua was a great support throughout my studies. Her simulation calls are amicable and focus on the authentic corporate experience that is associated with the double diploma. Our discussions made it better to understand the topics, and her encouragement as a coach helped me tremendously! Thank you, Sara
Dan Livingstone
Dan L.
02:33 10 Mar 23
Marissa Litonjua is an absolute sensation as a trainer, mentor and coach. The CAL team have fast turnaround and good courseware.
Jackie Nua
Jackie N.
09:59 09 Mar 23
Just completed double Diploma of Human Resource Management Leadership & Management with CAL. I found the course work ambiguous and complex but with Marissa's guidance and support I managed to complete this over the required period of time. Thank you to Marissa for assisting me through this. Would not have stuck it out if it wasn't for her!
Lisa Shaw
Lisa S.
09:08 09 Mar 23
I cannot speak highly enough of my course tutor and mentor Marissa Litonjua. Completing a Double Diploma while working with a young family has been challenging and Marissa supported me every step of the way. Marissa has wonderful communication and interpersonal skills and pushed/encouraged me to keep on track and complete my studies. Thank you Marissa!
Nicole Campbell
Nicole C.
08:28 21 Feb 23
After transferring to WHS from a HR course, I was slightly reluctant on how the change would go.However, I was met with a very supportive, helpful and engaging coach named Robyn, who helped me feel extremely comfortable with my decision.
Andrew Bowen
Andrew B.
05:00 19 Feb 23
I thoroughly enjoyed the double diploma in leadership and management. The CAL team were always available when required, answering queries promptly. All the assessor’s were encouraging and friendly, and I learnt quite a few techniques and tips to improve my management skills. Thanks to Marissa and all the other assessor’s.
Michael Peiniger
Michael P.
12:03 17 Feb 23
Meagn and the team at the College for Adult Learning were a pleasure to work with. When looking for a partnee to deliver the Diploma of Leadership 7 Management for a client, I was looking for a knowledgeable, reliable provider that knew the Diploma content inside out, as well as allowing me the flexibility to adjust things to meet client needs. CAL more than fit the bill, and their online content is great to work with as well. A great RTO partner and provider of quality training.
Frida Vildhjarta
Frida V.
08:39 16 Feb 23
Great customer service, they actually care & want you to succeed! You are not just a number and they are very helpful. I highly recommend studying with CAL. I'm sure all the staff are equally helpful, but today I had the pleasure of having Tracey call me for a student support call. I feel very supported knowing help is just a phone call away.
Clayton Cordeux
Clayton C.
03:25 15 Feb 23
To further my knowledge in WHS I decided to sign up with CAL for a Cert IV in this field, the Cert IV course was not just a "do a module and move on" but became a learning journey that was interesting, challenging but most of all pleasurable, the college support was unbelievable, if I had questions the live chat student support would point me in the right direction.Being in my 60's I was unsure if I had the ability to succeed, my coach Robyn kept me motivated and driven, my success came.I will recommend CAL to any of my work colleagues internal, or external, that wish to take on further study as from my experience, the courses are well managed and supported, the Cert IV has become a wealth of knowledge for me and has enabled me to enhance skills and apply new ones learned.Looking back, I have enjoyed every minute of it.
Simi Sholape
Simi S.
00:55 15 Feb 23
I highly recommend Mrs Arnold Elizabeth to everyone looking for Forex and Bitcoin trader. Words can't describe the wonderful work you did on my trading account, I am delighted I trusted you and gave you a chance to help grow my $1000 in to $10,000 in just a week, Elizabeth my family and I are forever indebted to you for the financial stability you brought to our home, I advice the entire public to invest with Mrs Arnold Elizabeth contact her viaWhatsApp:+1(562) 561-8670Email: [email protected]
Kurkodokoljenko
Kurkodokoljenko
22:33 07 Feb 23
Amazing training, great support, flexible learning without restrictions or deadlines. I was able to base my studies around work and life without issues. Even when I needed an extension the college was accommodating and gave me 6 months for free to finish my studies. Thank you!
Lisa Baker
Lisa B.
07:50 28 Dec 22
I have just completed Cert IV & Diploma in Human Resources.The portal was user friendly and my queries were answered in a timely manner.Marissa was fantastic, she was very helpful throughout the duration of the course.I can highly recommend CAL for anyone looking to study.Thank you for all the support!
neha kotadiya
neha K.
01:09 12 Dec 22
This rating is purely based on my experience with Marissa L. I have had difficulties with other coach but then I found Marissa. I'll try to keep it short, however Marissa L is the best learning coach that I've encountered whilst my study with CAL.I am so grateful for all the support, encouragement and help I received from her throughout. She is a very kind and considerate towards the time and efforts students put in.She is extremely organised and very responsive. She offers many additional advices/tool to help with the process and she definitely goes out of her way to ensure students are getting what they need.I would highly recommend Marissa L to everyone who are struggling in their course at the moment or taking course with CAL. I would have given 1000 stars if possible for Marissa L!
Siobhan Sirrell
Siobhan S.
02:53 04 Dec 22
CAL was easy to deal with and made learning easy. Marissa was especially great with support and advice throughout my journey. Thank you, Marissa :)
Jessica Finch
Jessica F.
05:13 28 Nov 22
I have recently completed my Diploma with CAL. Originally I was intending to do a Double Diploma however I found the Project Management content was very outdated, however, with the new refresh of content in the last 12 months I have found CAL certainly picked up it's game. I had some great coaches - Kerri and Marissa - who really helped me. Loved the flexibility of self paced study.
Tsvakai Gama
Tsvakai G.
10:01 07 Nov 22
I recently finished a Double Diploma in Quality Auditing and Business Compliance at CAL. I had a wonderful experience, the learning material is very rich and the staff is very supportive! Their online learning portal is user friendly. I highly recommend CAL to anyone wanting to study online. My special thanks go to Marissa and Robyn for their patience and support throughout the course of my study, you are much appreciated!
Shannon Watkins
Shannon W.
21:57 01 Nov 22
After 2 years I have completed a Double Diploma of Building and Construction Management and Project Management. There are no other RTO's where you can do this and undertake work at your own pace in your own time. I have seen the online platform and case studies improve greatly over this time and highly recommend anyone who wants to study to consider CAL. Massive thanks to Nasser, Marissa and Wendy who were my coaches over this time.
Joseph Sifostratoudakis
Joseph S.
06:16 09 Oct 22
I just recently completed a Diploma of Building & Construction Management with the College for Adult Learning. I would highly recommend this course to all who want to further their knowledge and careers in this industry. The course material was relevant and practical for use in real work situations. The learning coaches were also extremely helpful and always available to assist. A big thank you to my main learning coach Marissa and also to Robyn for going above and beyond to support me. Very much appreciated.
Zack Walsh
Zack W.
00:45 05 Oct 22
Easy to navigate platform with constant updates to provide the students the most up to date and easy to use curriculum. The assessors I dealt with were knowledgeable, helpful, patient and without them, I wouldn't have gotten the pleasant experience or results I did. Special shout-out to coaching staff - Nasser and Marissa, who I leaned on quite a lot for assistance.
Colin De Vincentiis
Colin De V.
06:30 03 Oct 22
If I am completely honest, this is a review for Marissa L more than CAL.I can honestly say I wouldn't have finished my Dip. L & M without her encouragement and guidance.She is an asset to CAL.Thanks Marissa :)
Ketrina Humberdross
Ketrina H.
07:07 13 Feb 22
I did my diploma in business administration I found the course to be very informative and the support was incredibly if you want to study and your of a mature age I recommend college of adult learning
Jo Scaturchio
Jo S.
06:04 12 Jan 22
I just finished a double diploma in Practice Management & Business Administration.Yes it is a lot of work to get through , as Like most things in life . Biggest tip would just be if your not sure just put a coaching call in , as I did many of times .Meagan was absolutely brilliant in always helping me , when I needed it .Kerry was also great at helping me too .These 2 ladies made my whole online studying amazing .Thanks lovely ladies !!Highly recommend CAL
Jasmine Pacini
Jasmine P.
23:34 25 Apr 21
Friendly knowledgeable staff.Great resources.Fast response time.Convenient format.
Alex Shambho
Alex S.
12:15 30 Jan 21
Absolutely amazing start, Jason was super helpful in getting me signed up for the course. we needed to clarify some details via phone . Jason was fun to talk to and very competent in helping me out with my problems. I am looking forward to the start of the course. thank you very much
Elizabeth Flemming
Elizabeth F.
09:59 25 Jan 21
Has anyone done the Double Diploma of Business and Business administration. needing a little help full time mum . and full time worker doing 40 + hours a week. All suggestions would be helpful
Nick Larubina
Nick L.
04:35 02 Dec 20
Jason was a legend !!! So easy to deal with and I can’t wait to complete my studies and advance my career
Jennie Mcgorlick
Jennie M.
05:45 31 Oct 20
I have just completed the Double Diploma of Business and Leadership Management. The course was closely aligned with the skills I was developing in my role at my workplace. I was priviledged to have such an excellent, professional, supportive tutor in Marissa Litonjua. She was always encouraging, very helpful, approachable and accommodating. I will miss the weather updates from sunny Queensland. Thanks for being a vital part of my career aspirations. Jen
Tom Mahlook
Tom M.
12:38 21 Oct 20
Hi there. Has anyone enrolled in, or completed the Double Diploma in Logistics + Business (Procurement)?Any feedback would be appreciated. Thank you😁
Kylie Benson
Kylie B.
05:30 07 Oct 20
My experience with CAL feels like I have invested my money well. Thank you CAL
Sonia Wise
Sonia W.
03:41 09 Aug 20
I have just completed my double diploma in HR Management and Business Admin. This has been one of the best online platforms that I have used for my learning experiences. The content Is excellent and very thorough, there are various methods you can use, depending on your learning style. There is a lot of work, but is totally rewarding as you work through it. My biggest take home is if you have any issues or get stuck is to always communicate with the lecturers or even the office staff, the whole team is super supportive. I struggled a couple of times with work time pressures where it got too much, the CAL team where very supportive and assisted me through it. Kerry and Marissa where both great facilitators when working though my major assignments, and thanks them both for making it an easy process. At the end of the day CAL want you to pass and will work with you through the process. Thanks to the CAL team!!! 😎😎
Ray Millard
Ray M.
04:10 28 Jul 20
Starting my HR Diploma in March 2020, being part of CAL has been an amazing experience. The information is very rich and up-to-date. The staff and assessors are extremely helpful. Thank you CAL for helping me transition back into HR and into the workforce !
John Simunovich
John S.
08:25 24 Jun 20
CAL has been a great online learning platform. Access for a coach is simple & easy and never too hard to get hold of one.
Francisco Pina Pais
Francisco Pina P.
11:25 04 May 20
I strongly recommend the studies at CAL. My experience so far was exceptional; I learned immensely and always had the support of all team. Great people, Great teachers, Great school. The methodology and the contents are beneficial and aligned with the requirements of the work industries
Luke Long
Luke L.
06:34 03 May 20
I recently finished my double diploma of building and construction / project management through CAL. It is a great course and I learnt a lot along the way - a great experience and there is always plenty of support through the CAL team and the facebook group. Nasser was very helpful throughout the course as well!
Ashleigh Rowe
Ashleigh R.
05:04 20 Apr 20
I have just completed my double diploma in project management and leadership management. It has a lot of information and I learned so much. The price you pay in money and mentality was worth having these two diplomas now and I can’t thank CAL enough. I have always had good experiences with the coach’s, timing and content. I would recommend studying with CAL to anyone. Just chip away at it and keep motivated.
Serneste Mare
Serneste M.
06:16 30 Mar 20
In the current climate, we are all facing I have found that my coach and also the student support and administration has been VERY helpful, reassuring and timely in their communication and help. I enjoy the course and my experience from the start has been great. The effort is on me to contact and reach out and once I did this the team was on my questions immediately.
Luise Napier
Luise N.
09:28 27 Mar 20
I have studied with CAL for the past 22 months, completing a double diploma of Practice Management and Business Administration, Meagan my accessor has been a wealth of knowledge and assistance in developing my career in Practice Management. By learning the modules of the course this has allowed me to transition smoothly into my new career. I had already accepted my new role prior to completing this course, with commitment, discipline, and perseverance and an end goal the double diplomas are achievable.I strongly recommend CAL to anyone looking to further their education !!
Dau Wer Mayen Anyuon
Dau Wer Mayen A.
01:29 16 Mar 20
To convert PDF Assessment to word document
Eldrian Basson
Eldrian B.
04:55 13 Mar 20
Thank you for extending the expiring date of my current course.It is clear that the College for Adult Learning is a institute of high ethical values, where the student's education is still superior to potential monetary gain.GOOD ON YOU.I will highly recommend the College for Adult Learning to any future students, and will also make a point to promote CAL to all young people in the hospitals where I work. Dr Eldrian Basson - Clinical Epidemiologist
Gail Kerr
Gail K.
05:40 06 Jun 19
I found my whole experience with CAL to be a positive one. It's been many years since I have been in a "school" environment, so it took some discipline to get through this course. I set myself a 2 hour minimum study period each day which took a fair bit of effort and focus, as I work full-time plus have a family to look after. It was hard initially, but after a couple of weeks, I found my rhythm and it was smooth sailing after that. I also didn't put any pressure on myself-if I had a bad day at work-I didn't touch any study as I found no joy when I hit the books in that frame of mind, and that made it hard work. So, I found giving study a miss for one or two days actually beneficial, and when I did go back, I was more involved and interested in my course than before. I have nothing but praise for the support I received from the whole team at CAL - from the admin staff to the tutors. They responded quickly and the coaching calls helped me to get to the next questions/units quickly. A big thank you to each of you for the part you played in helping me achieve a long-held goal. I highly recommend CAL to anybody who is looking to take on some study. The content is laid out well and easily followed. The exercises for each topic and the assessments went a long way in ensuring that the information absorbed was drilled home.
Ben Clark
Ben C.
04:03 05 Jun 19
CAL provided a great opportunity to learn at your own pace. I would highly recommend their Diploma of Project Management if you are new to the field and looking for an opportunity to learn as you do. The Diploma greatly supported the project I was working on at the time, running me through all the steps as I implemented them.
Carl Wicken
Carl W.
10:11 20 May 19
I have just completed a double diploma with CAL. I found all of the staff there very supportive indeed and did not experience any rudeness whatsoever. Unforeseen circumstances meant that i had to request an extension , CAL were very professional in their response and understanding. Studying online is not for everyone and can be difficult if you are returning back to study after a long period. However CAL are there to support you it just takes a little bit of time to get a response from your coach, but once you are speaking with them they clarify and help you with your course work. I would recommend sourcing a study group either students from CAL or somewhere else where you can bounce ideas off each other regarding the course. This will help you as you work through the self directed learning and complete your tasks and activities in the course.Thanks to all the team at CAL who helped me through my course and got me to the end.
Robert Michael Gatt
Robert Michael G.
06:50 18 May 19
I have been impressed with CAL from the first point of contact, I totally recommend for anyone that's thinking off further their education to make the first step and contact CAL
Jason Murray
Jason M.
20:17 22 Feb 19
Just submitted my final unit for the diploma of PM, it has been quite a journey, nothing but great great support from the CAL team, will definitely looking at the next course after a short break in study. Highly recommended for anyone looking to study online. CAL are fantastic.
Belinda Rantino
Belinda R.
02:54 22 Jan 19
I really enjoy my studies at the college of Adult Learning, ( I am studying the double Diploma in Human Resources and Leadership Management)the trainers are helpful and very easy to talk to. It’s taken me a bit longer to complete than expected but I can go at my own pace and I now book regular coaching calls to keep me active in my studies. Over all, I’m really happy I choose this course and this college.
Sylvia Iskandar
Sylvia I.
22:32 20 Dec 18
I have officially finished my double diploma with CAL and I must say it was a great experience. The content was terrific and the staff/assessors were very prompt with their responses. I highly recommend if you enjoy online studying.
Noora N Belal
Noora N B.
09:26 14 Nov 18
I’m currently doing a double diploma of construction management and Project Management. All the coaches and staff at CAL have been very helpful and the studies have been great as they provide all the text books and study resources that I need to understand all processes and regulations involved in the field I am pursuing.
Timmy Eisel
Timmy E.
08:11 17 Oct 18
I recently completed the Double Diploma in Project Management | Leadership and Management. From my initial enquiry and dealings with Tristan who was super helpful, informative and supportive, through to starting the course with the help of Student engagement coach David who helped me every step of the way and checked in to see how I was getting on, The College for Adult Learning was a fantastic learning experience which exceeded my expectations. With each Unit completed the next would be unlocked straight away and marked within the times stated (generally in half the time). The feedback from the coaches was the best of all always super encouraging and supportive but also included much needed advice in areas that may require extra study or focus. Anything I was unsure of I simply booked a time that suited me for a coach to call me to discuss anything I was unsure about. I highly rate and recommend CAL and look forward to studying with them again in the near future! Thanks so much guys !!
Johnny Preston
Johnny P.
00:51 09 Oct 18
It's got the best support mechanism in place.Coach I have been using it calm her name is Meaghan.She's calm. I'm calm.
Roberto Marama
Roberto M.
05:45 05 Dec 13
It is a good thing
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Course Outcomes

Real Outcomes Guarantee

  • 96% of our students surveyed said they achieved their study goal - you can too.
  • Our commitment to helping you achieve real-world results.
  • Receive two FREE short courses for furthering or achieving your goals.

The Real Outcomes Guarantee is part of our ongoing work to support you as you take the next step in your career. Our team, assessments and feedback are all focused on helping you in your career, not just passing your course.

Our Learning Coaches are industry veterans and supportive mentors who will help you complete your studies. Their assessment feedback is designed to reflect on-the-job and industry expectations, giving you more than just a competent result.

As you complete your studies, our Career Coach and Career Success Package are available to you, providing complimentary resume and cover letter feedback, complimentary 30-minute consultations and access to a suite of career management topics, tools and resources to help you achieve your goals.

Nationally Recognised Training

Get a nationally recognised and respected qualification

Adding a nationally accredited qualification to your arsenal will show potential employers that you’re serious about succeeding in your Health Administration career.

You’ll study standardised, industry-relevant units that will encourage you to apply your knowledge and learning in real-world situations and gain real, job-ready skills.
Awarded by the Australian Government, this Diploma of Business (Records and Information Management) (Specialising in Health Administration) (BSB50120) is recognised and respected nationally so there’s nothing left standing in your road to success.

  • The diploma course is designed in consultation with industry experts to give you the skills necessary to be a successful Procurement Professional.
  • Practical applications and assessments based on workplace evidence.
  • The skills taught within the course have been structured to give you superior flexibility when applying them in the workplace
  • A qualification you can trust.

Career opportunities

Invest in your career with a qualification

CAL’s Diploma of Business (Records and Information Management) (specialising in Health Administration) will give you key administrative skills and strengthen your ability to manage the complete admin and recordkeeping function within a medical practice.

  • Median salary of $55 000 for Medical Records Administrator*
  • Median Salary of $58 000 for Senior Medical Receptionist*
  • Median salary of $60 000 for Medical Secretary*

The Diploma of Business (Records and Information Management) (Specialising in Health Administration) (BSB50120) is also ideal for small business leaders and sole traders, providing a rounded set of valuable managerial and logistical skills.

In-Demand skills for a Records Manager

In-demand skills for a Medical Records Administrator

This course is designed to give you the skills needed to oversee the development and implementation of strategies for effective record and information management to increase efficiency within a business of any size. You’ll gain key administrative business skills and strengthen your ability to develop, implement and continuously review work practices to support consistent, accurate, high-quality records and information management in any organisation.
Through completing this diploma you will be able to:

  • Implement and manage information management systems to increase efficiency
  • Monitor business records systems and records management to ensure information is accurate
  • Lead communication in the workplace to enhance transparency and build relationships between departments and stakeholders
  • Ensure effective day to day operations of business record systems
  • Develop, implement and manage the organisational policies to align with compliance requirements and best-practice standards
  • Lead a Records and Information team in the delivery of high-level operations to a business of any size
  • Develop, implement and continuously review practices to ensure consistent, accurate, high-quality records and information management
  • Develop organisational strategies with a focus on digital and social responsibility

Senior Medical Receptionist
$60,000
Records Manager
$63,000
Health Information Manager
$105,000

We've upskilled professionals across Australia and internationally

Enquire now

Enquire now and get your FREE Course Guide

I thoroughly enjoyed the course and would happily recommend to anyone who is in a leadership role.

Lee Hartwell

It covered all topics. Talent management, operations, leadership and metrics. Great overview issues in work place discussion. Great output.

Lenny Ewers

It was really great to be able to complete my Diploma at my own pace and I received excellent support from my CAL coach.

Kylie Jarvis

Very practical and useful information that is directly related to the workplace.

Angela Henderson

There are no other RTO's where you can do this and undertake work at your own pace in your own time. 

Shannon Watkins

Thank-you to the CAL team for providing me with a flexible learning environment that would fit around my working commitments.

Joshua Polkinghorne
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