BSB50120
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100% Flexible Online Learning
Get your Course GuideIf you’re ready to take your business operations career to the next level, a Diploma of Business (Operations) (BSB50120) will make that happen. For professionals with business administration experience, you’ll leverage your current knowledge to upskill and further your career by transitioning into a business operations management role.
By completing the business operations diploma, you’ll be prepared for business operations roles by developing key skills in business administration, finance and communication. You’ll strengthen your ability to manage essential business operations, preparing you to move from administrative or technical roles to a leadership role like operations manager in any business. The course will help you to run day-to-day operations smoothly, understand the various components of a business, and lead your team to success.
You’ll also develop skills in budgeting and payroll, running efficient business systems, people management and policy development, as well as the ability to manage all business assets and resources, which will support you in a wide range of business operations roles.
Study when it suits you with an entirely self-paced and online course. Online study is perfect for those who want to gain hands-on experience on the job while gaining a formal qualification.
Get started today and try us out risk-free for 30 days*.
TIMEFRAME
Part-Time: Approx. 14-16 months
Full-Time: Approx. 12 months
Generous 24-month enrolment period
PAYMENT OPTIONS
Flexible Plans: Starting from just $48/wk
Upfront Discount: Only $3295*
Save up to 11.9%** when you pay a $1495 upfront deposit
UNITS
Core: 5 Core Units
Elective: 7 Hand-selected Units
Content created in partnership with industry leaders
The Australian Institute of Office Professionals (AIOP) is the national body for office professionals in Australia with current members including EAs, PAs, office managers, administrators, and virtual assistants, from entry-level to management.
The Australian Institute of Office Professionals (AIOP) is a dynamic national membership association for administrative professionals in Australia.
CAL has developed this Diploma qualification in consultation with industry experts. We’ve hand-selected these 12 units to align your skills with industry expectations.
| CORE | |
|---|---|
| CODE | PROGRAM |
| BSBOPS501 | Manage business resources |
| BSBXCM501 | Lead communication in the workplace |
| BSBCRT511 | Develop critical thinking in others |
| BSBFIN501 | Manage budgets and financial plans |
| BSBSUS511 | Develop workplace policies and procedures for sustainability |
| ELECTIVES | |
| CODE | PROGRAM |
| BSBOPS502 | Manage business operational plans |
| BSBPEF501 | Manage personal and professional development |
| BSBOPS503 | Develop administrative systems |
| BSBOPS504 | Manage business risk |
| BSBHRM526 | Manage payroll |
| BSBTWK503 | Manage meetings |
| BSBHRM525 | Manage recruitment and onboarding |
This means you can choose to study on a more intense time schedule, or just fit it around your lifestyle when you can.
The course can be completed in as little as 12 months with a full-time study load or in 14-16 months on a part-time study load, but we allow a generous 24-month standard course enrolment duration.
We provide engaging tutorials, industry-relevant assessments and work-ready learning outcomes.
Depending on your current skills and amount of experience you have, you may qualify for Recognition of Prior Learning and be eligible for course acceleration.
This course offers pathways to further study with entry into:
In order to succeed in our online qualifications, our students are required to:
The required level of competency in English language, literacy and numeracy skills for Diploma and Certificate IV qualifications is ACSF Level 3. To ensure you have the ACSF skills necessary to commence study with us, you may be required to completed a language, literacy and numeracy test if English is not your first language and you do not hold any nationally recognised Australian qualifications.
Upon enrolment, all students will also be assessed over time by their learning coach for their language, literacy and numeracy skills. Where these levels fall below the requisite ACSF standard for the qualification, the coach will advise the student of the remedial options open to them. This may involve additional support or withdrawal of enrolment and refund of fees paid.
Please refer to the relevant CAL Policies and the Student Handbook for full details of the entry-level requirements procedure.
You will need regular access to a laptop or desktop computer with the following:
You will also need regular access to a laptop, desktop computer or device with an adequate camera to undertake video calls for assessments as required. Typically, we recommend using a laptop or desktop computer with the latest version of Chrome. Please check to ensure your device/s align with the system requirements for our major services:
If you have extensive experience in the industry with a high level of knowledge, competency and ability, you may be eligible for RPL.
This process may enable you to get unit credits for competencies you’ve already demonstrated so you can fast-track your qualification.
Learn more about Recognition of Prior Learning here or contact us to see what you might qualify for.
At The College for Adult Learning, we understand that not all students are in a position to pay for their studies upfront. For this reason we offer flexible weekly or monthly payment plans that can suit any lifestyle or budget.
| Payment Plan | Payment Amount | Payment Plan Length | Total Amount Paid |
|---|---|---|---|
| Discounted Upfront Fee* | $1495 + $105.88/mo | Upfront Deposit + 17 Months | $3295 |
| 12 x Monthly Payments | $300 | 12 Months | $3600 |
| 52 x Weekly Payments | $70 | 52 Weeks | $3640 |
| 18 x Monthly Payments | $205 | 18 Months | $3690 |
| 78 x Weekly Payments | $48 | 78 Weeks | $3744 |
*Please note: The College for Adult Learning’s obligations as an RTO include taking actions to protect your fees. These protections exist to ensure that you can enrol with confidence. The principal protection which is provided to you is a pre-paid fee limit; CAL will never require you to pay more than $1,500 in advance and will never allow your advance payment balance to rise above $1,500.
The Diploma of Business (Operations) (BSB50120) is the updated business administration diploma and is the perfect qualification for professionals pursuing a business operations and administration career. If you are seeking job roles in business admin, this qualification is the best step to take as it covers all essential administrative skills with a focus on operational skills essential to any business. This business operations diploma is a Nationally Recognised qualification in Australia and internationally respected. This diploma in business operations and administration teaches in-demand technical skills in managing business resources, budgets, financial plans, operational plans, administrative systems, risk, payroll and more. Operations and admin professionals undertaking this course will also develop essential soft skills in leading communication, developing critical thinking, and personal and professional development.
The Diploma of Business (Operations) (BSB50120) can take approximately 12 months to complete if studying full-time. The duration of your qualification is also dependent on how many hours you put in each week to study. However, at CAL, all students are offered a generous 24-month self-paced enrolment period to complete their online operations qualifications.
Completing the business operations diploma online is possible with the right training provider. Online learning means no compulsory classes and the freedom to study on your terms. Studying a business administration and operations course online with the College for Adult Learning is ideal for working professionals who need to fit study around their busy lifestyle.
The business operations diploma teaches skill sets that prepare you for a wide variety of job roles in the business world. The daily operations of a business are crucial to long-term growth and success, and having skilled professionals to manage and oversee all operations and administrative functions of a business is critical. Business operations are the centre of an organisation and connect all different functions of a business. Professionals with previous experience in business administration jobs transition easily into operations roles given similar job responsibilities and shared skills. A business operations diploma sets you up with the right foundational skills to pursue higher management roles within business management. By completing this business operations course online, you can continue to work in your current job role while upskilling with operational skills to further your career.
The difference between operations and administration is slight, but administration focuses on a specific area of running a business, which are the supporting administrative tasks in budgeting, spreadsheet and document creation, office projects and tasks, customer service responsibilities, filing, running administrative software systems and more. Professionals in operations have ‘umbrella management’ where they look after and are closely involved with the administrative functions of a business, but are also involved in bringing other department’s activities to align with business goals, both short- and long-term. This means being across the activities of finance, sales, customer service or front-facing departments, marketing and more.
To be an operations manager, the Diploma of Business (Operations) (BSB50120) is the best career step to take as it teaches the right technical skills and know-how, paired with the essential soft skills necessary for a rewarding career in business operations and administration. After completing a fundamental qualification like the online business operations diploma, many professionals pursuing higher-level roles undertake a leadership diploma to further develop their management skills. The addition of a leadership qualification is key to standing out in a competitive job market as a skilled business operations professional.
Rewarding careers in business operations can be pursued in almost every industry and business. Business operations job roles can start at a more entry-level career role such as Payroll Officer, however have a higher than average annual salary starting at $62,000 (Seek). Payroll officers have responsibilities that cross over from administration and human resources into operational tasks but look after payroll, tax calculations, bookkeeping responsibilities and more. Depending on the size of the business, payroll officers can often take on more operational and administrative duties alongside their main key responsibility areas.
Office managers job roles exist usually in medium-sized businesses and are crucial to the successful running of an office. Office managers oversee office departments, and look after administration software, processes and functions, implementing office procedures, looking after staff needs, and solving any problems that may arise within the office or administrative spheres. Office managers can expect to earn an average annual salary of around $61,000 (Seek).
Business operations managers are the next step up from office manager job roles and have a broader management responsibility to oversee all departments and functions of a business. They are more involved with organisational changes, cost management, staff training and recruitment, solving larger operational issues, overseeing administrative teams and more. Operations manager roles in supply chain management are also common and essential to the smooth running of the supply chain process. Having the administrative and operational skills within the supply chain means goods and services can be moved through each process and function efficiently and effectively. Business operations managers are rewarded for their active involvement within a business, and can expect to earn an average annual salary of $98,000 or higher (Job Outlook).
Operations jobs are always in demand as they are very secure job roles with a high rate of job satisfaction. As the business world continues to grow and evolve, so do the opportunities for business operations and administrative skilled professionals, with more and more general management and operations management roles becoming available. There are availabilities in sectors such as manufacturing, healthcare, social assistance, public administration and more. Any medium to large business greatly benefits from having an operations manager on hand. An operations manager in Australia can expect to earn around $98,000 for an average annual salary (Job Outlook).
Most business operations managers come from a business administration background, and many have worked in office management. To become a business operations manager and grow your career, a Diploma of Business (Operations) (BSB50120) is vital for success.
Many business operation managers couple this diploma with a leadership qualification as leadership skills are essential for this role. Completing a double diploma also gives you the edge as a highly-skilled business operations manager in the job market.
In a business operations manager role, you’ll be involved with organisational changes, cost management, staff training and recruitment, solving significant operational issues, and overseeing administrative teams.
For those working in a supply chain environment, your role as a business operations manager will oversee the administrative and operational processes, ensuring each process and function is efficient and effective.
You’ll be a problem solver, a quick thinker, and a clear communicator who can lead and manage teams within an organisation.
The Real Outcomes Guarantee is part of our ongoing work to support you as you take the next step in your career. Our team, assessments and feedback are all focused on helping you in your career, not just passing your course.
Our Learning Coaches are industry veterans and supportive mentors who will help you complete your studies. Their assessment feedback is designed to reflect on-the-job and industry expectations, giving you more than just a competent result.
As you complete your studies, our Career Coach and Career Success Package are available to you, providing complimentary resume and cover letter feedback, complimentary 30-minute consultations and access to a suite of career management topics, tools and resources to help you achieve your goals.
Adding a nationally accredited qualification to your arsenal will show potential employers that you’re serious about succeeding in your management career.
You’ll study standardised, industry-relevant units that will encourage you to apply your knowledge and learning into real-world situations and gain real, job-ready skills.
Awarded by the Australian Government, this Business (Operations) Diploma is recognised and respected nationally so there’s nothing left standing in your road to success.
After completion, there are many opportunities with a Diploma of Business (Operations) (BSB50120) to advance your career. From purchasing and transport managers, customer service managers, and operations analysts, to moving up to the sought-after COO position, you have plenty of options.
Business operations management is a strong career path for people who want to work behind the scenes of a business to ensure its success. Your role as a business operations manager can vary, but most roles include working with processes, personnel, inventory, accounting, and finance, and involve reporting to the company’s CEO.
Business Operation Manager roles are in high demand and offer job security and satisfaction. You’ll find the skills you learn can transfer across many industries like manufacturing, healthcare, social assistance, and public administration.
With a strong foundation in Business, the most common career pathways are:
Business operations managers are excellent communicators who are natural leaders, listen and can solve problems, are organised and show skills in efficient time management principles. Having holistic business skills is vital as you’ll be responsible for various functions across multiple departments, and need to foster teams who are productive and profitable.
Some of the skills you’ll develop through a formal qualification include:
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The entire BSB training package has undergone a review and overhaul from PWC and AISC, and a new course was announced in late October, 2020. While there will be changes to this course - including updated, different and additional units - they have a teach-out period and can still be delivered and completed in its current form until late April, 2022. While this may be enough time to complete your studies with the current version of the qualification, we've already started planning potential options and pathways to transition into the newer version once it’s available on our scope, and we will keep all of our students updated, supporting them through the entire process. We want to make sure that our students get the best possible outcomes from these updates, and we work hard to minimise any adverse effects if you want or need to transition to the new version of the qualification. You can find more information here: Training.gov and PWC.
Every RTO will need to address and action this same set of updates, but not all RTOs will be able to deliver transparent communications, robust processes or flexible options to their students. We would urge you to make decisions based on our current offering with the forward knowledge that they are subject to change, and ensure you're doing your due diligence when evaluating providers and how they will inform and support you through this process. Please contact your Learning Consultant to learn more and discover our unique approach to support.
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By enquiring, you will be contacted by a Learning Consultant and receive emails with information about our courses and career paths. You can unsubscribe at any time and we will never sell or give away your information.
